Privacy Policy — ZaRad & Co.

ZaRad & Co. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you visit zaradco.com, book a free business audit, contact us, or use our client portal.

1. Who we are

ZaRad & Co. is a growth ecosystem partner registered in the United Kingdom. Our registered address is 71-75 Shelton Street, Covent Garden, London, UK. For any privacy-related questions you can contact us at digital@zaradco.com.

2. Information we collect

Contact details you provide via forms (name, company, email, phone, message).
Account data when you sign in to the client portal (email, profile information, role).
Documents and files you or your strategist upload to your client workspace.
Usage data such as pages visited, device, browser, and approximate location, collected via cookies and analytics.
Communication history when you email, call, or message us.

3. How we use your data

Deliver our services, audits, and reports to you.
Respond to your enquiries and schedule consultations.
Manage your client portal account and securely share documents.
Send transactional emails (confirmations, account notifications).
Send marketing updates where you have opted in (you can unsubscribe at any time).
Improve our website, content, and service quality.
Comply with legal obligations.

4. Legal bases (UK & EU GDPR)

We process your data under one or more of the following legal bases:

Consent — for marketing communications and non-essential cookies.
Contract — to deliver services you have requested.
Legitimate interests — to operate, secure, and improve our business.
Legal obligation — to comply with applicable laws.

5. Sharing your data

We never sell your personal data. We share it only with trusted processors that help us run our business, including:

Hosting, database, and storage providers.
Email delivery and analytics providers.
Professional advisors and authorities where legally required.

All processors are bound by data-protection agreements.

6. International transfers

Some of our providers are located outside the UK/EEA. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

7. Data retention

We keep personal data only for as long as necessary to fulfil the purposes described above, to comply with our legal obligations, or to resolve disputes. Client documents are retained for the duration of the engagement and a reasonable period afterwards.

8. Your rights

Subject to applicable law, you have the right to:

Access the personal data we hold about you.
Request correction or deletion.
Object to or restrict processing.
Withdraw consent at any time.
Request data portability.
Lodge a complaint with the UK Information Commissioner's Office (ICO) or your local supervisory authority.

To exercise any of these rights, email digital@zaradco.com.

9. Cookies

We use essential cookies to operate the site and analytics cookies (e.g. Google Tag Manager) to understand usage. You can control cookies through your browser settings.

10. Security

We use industry-standard safeguards including encryption in transit, access controls, and row-level security on our databases. No system is 100% secure, but we work hard to protect your information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be communicated via the website or email.

12. Contact

Questions, requests, or complaints? Email digital@zaradco.com or write to ZaRad & Co., 71-75 Shelton Street, Covent Garden, London, UK.